clouds clouds

Operations

Safety is the very foundation of our business. At Enbridge, we believe that all pipeline incidents can be prevented.

We back up that belief with an aggressive prevention program to maintain the fitness of our systems. We also back up that belief with vigilance, hard work and an abundance of caution.

Explore our commitment to pipeline safety, on land and water, through this interactive experience.

PLEASE NOTE: The objects and terrain presented in this experience may not be to scale.

truck workers and underground pipeline truck workers and pipeline sign

While our new enbridge.com website is almost universally mobile-friendly, this particular interactive experience is best experienced in a desktop or laptop environment. Enjoy!

Safety: The very foundation of our business.

When it comes to fueling the quality of people’s lives, safety and reliability are built in to our energy infrastructure.

We invest heavily in an aggressive prevention program, which invested more than US$1.3 billion (C$1.7 billion) in 2019 on programs that help us maintain the fitness of our systems and detect leaks across our operations.

Take a by-the-numbers look at our performance on pipeline and facility integrity in 2019.


Safe Systems 24/7/365
An overview of our approach to pipeline safety.

DOWNLOAD THE PDF
Open Callout Information

Meticulous selection of pipeline routes

We propose routes that minimize impact on the land, the environment and wildlife in order to safely move the energy that fuels quality of life.

Over the years, we have learned that the best projects are often those that involve constructive input from stakeholders. For this reason, we plan all routes in consultation with landowners, First Nations, Metis and Native Americans, neighboring communities, environmental groups and regulators.

Open Callout Information

Preventing third-party damage

We want our neighbors and communities to be safe. We communicate regularly with them about our systems, projects and operations so they know what to expect and how to stay safe around our facilities, pipelines and distribution systems. Their awareness also helps reduce third-party damage, one of the leading causes of pipeline leaks.

Call/Click Before You Dig programs

Electricity, water, cable, wifi, and oil and gas transportation and distribution are among the important services underground utilities provide to each of us. To protect public safety and the systems that deliver these key services, one-call and online programs exist across North America for anyone planning to dig. Whether it’s construction, excavation, landscaping, or outdoor home renovations, including building fencing, decks or swimming pools, know what’s below. Call 811 in the U.S., or visit clickbeforeyoudig.com in Canada, if you’re planning to dig.

Pipeline monitoring

We monitor our entire pipeline network around the clock, 365 days a year, from our dedicated pipeline control center.
Specially trained staff, working with sophisticated computer monitoring systems,
keep a close watch over the operation of our pipeline network to keep it running safely and reliably.

Open Callout Information Open Callout Information Open Callout Information Open Callout Information Open Callout Information Open Callout Information Open Callout Information

‘A truly revolutionary technology’

Enbridge and NDT Global, a worldwide pipeline inspection leader, have developed a next-generation crack inspection tool that takes pipeline safety to the next level. This inline inspection tool’s advanced Proton measurement technologies allow for better pipeline fitness assessment—by identifying and sizing features that were never previously detectable. “This really is cutting-edge technology,” says NDT Global CEO Richard Matthews, “(that will) drive the direction of mainstream inspection robots of the future.”

LEARN MORE

Smart pigs, safe pipes

Since 1998, Baker Hughes, a GE company, has performed more than 400 pipeline inspections across Enbridge’s pipeline network, producing more than 70,000 kilometers’ worth of inspection data.

Read our Smart Pigs, Safe Pipes blog series to find out how in-line inspections are advancing safety in the pipeline industry.

LEARN MORE

Emergency response readiness

While our primary focus is on preventing incidents from occurring, it's also important to be prepared. We hope we never have to respond to a pipeline leak—but if we do, we're ready.

LEARN MORE
underground pipeline illustration

WATERCOURSE CROSSINGS

Water is a treasured resource for all of us. Enbridge takes special precautions
to protect the environment where our pipelines cross waterways or other sensitive areas.

Intelligent, remotely controlled valves

Isolation valves, which control or stop the flow of crude oil, are a key piece of pipeline safety equipment. We monitor our pipeline system 24/7/365, and we can remotely close a valve immediately on detection of a potential problem—with full closure within three minutes of activation.

Open Callout Information Open Callout Information Open Callout Information Open Callout Information Open Callout Information

You’ve seen how we build safety into our operations. Now, find out how Enbridge actively supports research and innovation as we adapt and harness technology to improve safety and reliability.