Contact information for community members

If you would like to be considered by Enbridge for an investment or sponsorship opportunity, please review the qualifications that pertain to your country.

Our online application form will guide you through the questions you need to answer in order for us to make a decision. To prepare in advance, please read the instructions before applying. When you are ready, please complete the application form.

Decisions are normally made within six weeks of receipt of a complete application, however, decisions on major funding requests may take longer.

Organizations receiving funding may be asked to provide a final report detailing the results and benefits achieved through the funded project, program or campaign.


Contact information for landowners

Emergency Numbers

Canada 1-877-420-8800 — 24-hour toll-free
1 (800) 858-5253 — Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, New York, Ohio, Eastern Oklahoma, Wisconsin, Pembina County, North Dakota
1 (888) 838-4545 — North Dakota, Eastern Montana, Polk County, Minnesota
1 (888) 650-8099 — Texas, Western Oklahoma, Mississippi, Arkansas
1 (888) 780-8831 — Western Montana (electric transmission line)

General information

  • Canada 1-780-420-5210
  • United States 1-713-821-2000

Landowner representatives

General operations

For questions regarding Enbridge easement agreements or general operations, or to plan construction, fencing, digging or explosives use, please call collect to the number for your area.

Call Before You Dig

Before digging on or near any pipeline right-of-way, call your local one-call center or 8-1-1 in the United States, and visit ClickBeforeYouDig.com in Canada.


Contact information for job seekers

View our job search webpage for career opportunities with Enbridge.

Contact our Human Resources Department:
Canada 1-780-420-8184
United States 1-832-214-9645


Contact information for Enbridge Gas customers

 
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Enbridge Gas Distribution
Service Inquires 24 hours a day, 7 days a week 1-877-362-7434
Customer Issue Assistance Monday to Friday 9:00 am - 4:30 pm EST
1-877-362-7434
Visit the Customer Issue Assistance page
Account, Billing and Moving Questions Monday to Friday: 8:00 am - 6:00 pm EST
1-877-362-7434
Emergency/smell gas 1-866-763-5427
Visit the Enbridge Gas Distribution website for more information.
Union Gas
General Inquires &
Customer Care
Monday to Friday: 8 am - 6 pm ET
(except holidays)
1-888-774-3111
Visit the Customer Service webpage
Emergency/smell gas 1-877-969-0999
Visit the Union Gas website for more information.
Enbridge Gas New Brunswick
General Inquires &
Customer Care
Monday to Friday: 8 am - 6 pm AST
1-800-994-2762
info@naturalgasnb.com
Service Inquires Monday to Friday: 8 am - 6 pm AST
1-800-994-2762
Visit the Enbridge Gas New Brunswick website for more information.

Investor Relations Management

Jonathan Gould
Director, Investor Relations

Telephone within North America 1-800-481-2804
Fax 1-403-231-5780
Mailing Address Enbridge Inc. Investor Relations
200, Fifth Avenue Place
425 - 1st Street S.W.
Calgary, Alberta
Canada T2P 3L8
Email Inquiries investor.relations@enbridge.com
Sign up for News Alerts

Registrar and Transfer Agent (for Enbridge shareholders)

Toll-free (within North America): 1-800-821-2794
Outside North America: 1-416-682-3860
Email at inquiries@astfinancial.com

Shareholder and issuer information is now located on the AST Trust Company (Canada) website.

Registrar and Transfer Agent (for shareholders of the former Spectra Energy Corp)

Broadridge Corporate Issuer Solutions, Inc.
Within U.S.: 1-855-277-3287
Outside U.S.: 1-720-378-5720

Transfer Agent (for shareholders of Spectra Energy Partners, LP)

American Stock Transfer & Trust Company
Within U.S.: 1-800-937-5449
Outside U.S.: 1-718-921-8124


Contact information for media representatives

Enbridge Inc.

Toll-free media line 1-888-992-0997
media@enbridge.com

Enbridge Gas Distribution

Toll-free media line 1-855-884-5112
enbridgegasmedia@enbridge.com

Union Gas

Toll-free media line: 1-844-613-8986
media@uniongas.com

 


Contact information for shippers

Control Centre Operations Emergencies
(780) 420-8899

Liquids Pipelines Customer Relations
(for LP customer inquiries only) 

cs.customer.relations@enbridge.com

Enbridge Business Development
(403) 231-3900


Contact Information for working on or near Enbridge pipelines

CANADA

Pipelines are the safest and most reliable way to transport oil and natural gas. A significant number of pipeline incidents occur as a direct result of non-pipeline company activities – where a third-party conducts work near the pipeline without prior notification to the pipeline operator. You have an important role to play to ensure safety. If you are planning to work near our pipelines, this Safety Checklist will assist you in ensuring your work is done safely:

  • Plan your activity
  • Go to the site and look for pipeline warning signs or pipeline marker posts
  • Contact Enbridge and obtain written consent
  • Make a locate request by clicking or calling the local One Call notification center at least three working days before the day on which the activity is to start
  • Be on site with your written consent during construction
  • Notify the company prior to backfilling

*IMMEDIATELY NOTIFY ENBRIDGE IF YOU COME INTO CONTACT WITH THE PIPE! A small scratch or dent in the pipe’s coating can impact long-term safety of the line and must be assessed by the pipeline company.

CLICK OR CALL BEFORE YOU DIG
Before putting a shovel in the ground, whether it is in your backyard or a commercial jobsite, please do a locate request to safely identify any buried utility lines at www.clickbeforeyoudig.com. Your local One Call centre can also be reached by phone:

In Canada:
British Columbia BC One Call
1-800-474-6886
www.clickbeforeyoudig.com
Alberta Alberta One-Call
1-800-242-3447
www.clickbeforeyoudig.com
Saskatchewan Saskatchewan Sask 1st Call
1-866-828-4888
www.clickbeforeyoudig.com
Manitoba Manitoba Click Before You Dig
1-800-940-3447
www.clickbeforeyoudig.com
Ontario On1Call
1-800-400-2255
www.clickbeforeyoudig.com
Quebec Info-Excavation
1-800-663-9228
www.clickbeforeyoudig.com
Northwest Territories Enbridge Pipelines Inc.
1-867-587-7015 (Collect)
www.clickbeforeyoudig.com
In the US:
For U.S. states Call 811

Written Consent
Before doing any crossing, ground disturbance or temporary crossing with vehicles or equipment, excluding agricultural equipment, within Enbridge’s right-of-way, you must contact us first to obtain written consent. Crossing can mean any building, or any temporary or permanent facility across, along or underneath a pipeline right-of-way or facility.

Information required on an application as follows:

Crossing Information Contacts
Our area representatives will assist in answering any questions you may have regarding crossing requirements.

Gas Transmission/Storage
BC Gas Transmission ON Gas Storage
1-800-262-3654 519-862-6092 (Collect)
crossings@enbridge.com Chris.pincombe@enbridge.com
Liquids Transmission
ON, QC AB, SK, MB, NT
Ontario Toll Free
1-800-668-2951
Quebec Toll Free
1-800-665-1766 (French)
780-378-2228 (Collect)
Est.reg.crossing@enbridge.com Crossingrequests@enbridge.com

For Enbridge Gas Distribution, please visit https://www.enbridgegas.com/gas-safety/pipeline-safety.aspx


Enbridge Offices - Canada

Calgary (Corporate Head Office)
Telephone 403-231-3900
Fax 403-231-3920
Address 200, Fifth Avenue Place
425 - 1st Street S.W.
Calgary, Alberta
Canada T2P 3L8
General Inquiries webmaster-corp@enbridge.com
Toronto (Enbridge Gas Distribution Head Office)
Telephone 1-877-362-7434
Fax 1-888-711-1211
Address 500 Consumers Road
North York, Ontario
Canada M2J 1P8
Edmonton (Liquids Pipelines Head Office)
Telephone 780-420-5210
Address 10175-101 Street
Edmonton, Alberta
Canada T5J 0H3
Chatham, ON (Union Gas Head Office)
Telephone 1-888-774-3111
Address P.O. Box 2001
Chatham, ON
Canada N7M 5M1

Enbridge Offices - U.S.

Houston (Louisiana Street Office)
Telephone 713-821-2000
Fax 713-821-2230
Address 1100 Louisiana Street, Suite 3300
Houston, TX 77002
Duluth-Superior (U.S. Liquids Head Office)
Telephone 715-398-4500
Address 1409 Hammond Avenue
Superior, WI 54880
Houston: Westheimer Court (Enbridge Gas Transmission and Midstream Head Office)
Telephone 713-627-5400
Address 5400 Westheimer Court
Houston, TX
USA 77056-5310

Enbridge Companies

Enbridge Energy Partners

A U.S. master limited partnership with oil and gas delivery assets.

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Enbridge Gas Distribution

Canada's largest gas distribution company. Serving over two million customers in Ontario, Quebec and New York State.

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Enbridge Energy Services

Committed to focusing on the constantly changing needs of commercial and industrial customers located in the Midwest.

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Enbridge Gas New Brunswick

Distributing natural gas to institutional, commercial, industrial and residential customers across nine New Brunswick communities.

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Enbridge Income Fund Holdings

Enbridge Income Fund Holdings Inc. (EIFH) is a publicly-traded Canadian Corporation that invests in low-risk energy infrastructure assets.

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Midcoast Energy Partners

Midcoast Energy Partners (MEP) serves as EEP’s primary vehicle for owning and growing its natural gas and natural gas liquids (NGL) midstream business in the U.S.

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DCP Midstream

The DCP Midstream enterprise is one of the largest producers of NGLs and one of the largest natural gas processing companies in the U.S. We gather and/or process about 12% of U.S. gas supply.

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Union Gas

Union Gas is a major Canadian natural gas storage, transmission and distribution company based in Ontario with over 100 years of experience and service to customers.

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Spectra Energy Partners, LP

Spectra Energy Partners is one of the largest pipeline MLPs in the United States, and connects growing supply areas to high-demand markets for natural gas and crude oil.

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